Contacto

We're a small team and we genuinely care about every order that goes out the door. If you have a question, a concern, or just want to share how the massager has been working for you — reach out. We'd love to hear from you.

Get in Touch

Email: hello.snouten@gmail.com
We respond to all emails within 1 business day, Monday through Friday.

Support Hours

Monday – Friday, 9:00 AM – 6:00 PM EST
We are closed on weekends and public holidays, but we'll get back to you first thing the next business day.

Order Questions

If your order hasn't arrived, arrived damaged, or you need to make a change — email us with your order number and we'll sort it out quickly. Most issues are resolved within 24–48 hours.

Returns & Refunds

We offer a 30-day money-back guarantee. If you're not happy with your purchase for any reason, just reach out and we will make it right. No complicated forms, no runaround.